WORKFORCE MANAGEMENT

Scopeworker extends the IoT to the workforce by engaging the worker as an end-node; M2H-H2M. The Workforce Management module and smartphone app intuitively guide and supports the worker with from receipt of work order to buyer acceptance. This triggers automated AP and AR which can integrate seamlessly into legacy ERP's in real-time. 

Scopeworker Augmented Reality MOPs empower workers with easy to follow visuals for complex methods of procedure. Two key performance metrics are immediately improved: first-time fix rates and average repair times.  Scopeworker’s Live Video connect workers to real-time technical support to assist with diagnosis, troubleshooting and repairs.  Onsite Close-Out packages and Onsite Acceptance optimises time, quality, cost and scalability whilst the worker is on site.  Scopeworker’s multi-modal biometric security incorporates A.I. Facial Biometric Security, A.I. Voice Biometric Security (Voiceprint) and geospatial information from GPS or RFID. Thus verifying in real-time the identity of any worker at any location at any time.

 
 
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A.I. WORKFORCE MANAGEMENT FEATURES 

 

DIRECTIONS, ACCESS & BIOMETRIC SECURITY



A.R. MOP &
LIVE DIAGNOSTICS



VIDEO TECH SUPPORT
WITH AR DIRECTION



ONSITE CHANGE ORDERS (AUTOMATED NTE)



ONSITE CLOSE
OUT PACKAGE



ONSITE ACCEPTANCE
(ERP AUTOMATED)


 
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AUGMENTED REALITY MOPS

 
 
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LOWER COST WORKFORCE
3D Model tracking technology enables Augmented Reality Methods of Procedure (AR MOPs) to provide work instructions on the worker's Scopeworker app via smartphone or smart helmet.  This supports an increase in lower skilled, lower cost workforce



HIGHER QUALITY. IMPROVED SAFETY
Utilizing wearables to view Scopeworker Augmented Reality makes tasks easier, safer and more efficient. Examples of these types of workers include oil rig technicians, jet engine mechanics and wireless telecom technicians whom are required to adhere to methods of procedure and reference existing documentation



IMPROVED TASK COMPLETION TIME
Highly customizable, Scopeworker’s Augmented Reality, is easily modified to suit client needs. The result is a step-by-step guidance of the worker through instructions to expedite completion and deploy to the next site.



FIRST TIME RIGHT
Augmented Reality supports an increased ratio of first-time-right


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COST
Enables deployment of lower cost workforce.

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TIME
Increases percentage of first time right.

QUALITY
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Increases percentage of first time right.

SCALABILITY
Allows for larger workforce without need for centralized support.

 
 

LIVE VIDEO SUPPORT

 
 
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CENTRALIZED SKILLED LABOUR POOL
Scopeworker’s Live Video connect workers to real-time technical support to assist with diagnosis, troubleshooting and repairs.  This reduces cost and increases quality by centralizing a smaller team of skilled labor pool to support the larger field workforce



FIRST TIME RIGHT
Live video remote support provides diagnosis, troubleshooting and repairs to onsite workers to increased first-time-right ratios.



LOWER COST WORKFORCE
Live video support from pooled skilled worker’s enables an increased lower-skilled, lower cost field workforce.



IMPROVED TASK COMPLETION TIME
Step-by-step guidance of the worker through instructions to expedite completion and deploy to the next site.


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VIDEO SUPPORT EFFICIENCY

 
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COST
Enables deployment of lower cost workforce.


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TIME
Increases percentage of first time right.



QUALITY
Increases percentage of first time right.



SCALABILITY
Allows for larger workforce.


 
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ONSITE CLOSE OUT PACKAGE & ACCEPTANCE

 
 
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GEOTAGGED DOCUMENTATION FOR WARRANTY
Live Video Acceptance is geo-tagged and enables RMA costs on “no fault found” parts traceable to charge-back original suppliers



INTUITIVE AUTO-ASSIST DRIVES UNIFORMIT
Our intuitive M2H-H2M interface drives uniformed, measurable input and responses from workers. The worker as an end-node.



ACCEPTANCE AUTOMATES TOUCHLESS AP / AR
Upon acceptance touchless AP and AR workflows integrate with ERPs and aligns with orders, receipts and SLAs between all stakeholders layers (buyer, supplier, sub-vendor and worker). Finance departments now gain greater control and transparency over larger volumes.



IMPROVE TASK COMPLETION TIME
Onsite task acceptance expedites closeout and completion.


 
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ONSITE CLOSE OUT & ACCEPTANCE VALUE EFFICIENCY

 

COST
Removes administrative cost.


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TIME
No delay to processing acceptance.



QUALITY
Intuitive auto-assist drives uniformity and seamlessly integrates AP and AR.


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SCALABILITY
Small centralized buyer acceptance teams support increased volume of lower cost workforce.


 
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BIOMETRIC SECURITY

 
 
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FACIAL RECOGNITION
Scopeworker's multi-modal biometric security incorporates Facial Biometric Security, Voice Biometric Security (Voiceprint) and geospatial information from GPS or RFID. Thus verifying in real-time the identity of any worker at any location at any time.  Scopeworker’s Facial Biometric Security synchronizes with the Scopeworker platform to provide instant verification that the worker onsite is the registered worker.



VOICE RECOGNITION
Scopeworker’s Voice Biometric Security (Voiceprint) is our second level of securityBiometric security to verify the worker onsite.



GEOFENCE
Scopeworker synchronizes facial and vocal biometric data with geospatial information from GPS or RFID to give the third level of workforce security.


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BIOMETRIC EFFICIENCY

 

COST
Save costs on employees making spot check audits.


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TIME
Verification is instantaneous.



QUALITY
Verification of worker identification.



SCALABILITY
Automated security identification is unlimited in scale with no need to enlarge your team.


 
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